Legal
Privacy Policy
We take your privacy seriously and only collect the information we need to serve you.
Last updated: February 2026
Information we collect
When you contact us, book a consultation or buy a service, we may collect your name, email address, phone number, billing details and any project information you choose to share.
Our website may also collect basic technical information such as browser type and pages visited, used only to keep the site working well.
How we use your information
We use your information to respond to enquiries, deliver the services you have paid for, issue invoices and receipts, and provide support after a project is complete.
We do not sell, rent or trade your personal information to third parties.
Payments
Online payments are processed by Shopify's secure checkout. Card details are never stored on our systems and are handled entirely by the payment provider.
Data retention and security
We keep personal information only as long as needed for the purpose it was collected or as required by South African law, and we apply reasonable safeguards to protect it.
Your rights
Under the Protection of Personal Information Act (POPIA), you may request access to the personal information we hold about you, ask us to correct it, or request that it be deleted where we are not legally required to keep it.
Contact us
Questions about this policy? Email elevateitsolutions1234@gmail.com or WhatsApp 063 242 5046.